TacGearEDC Shipping Guide

Track Your Order

Track your parcel, review the delivery timeline and get help from our support team in one place.

Tracking link will open in a new window via 17TRACK.

01

Careful Processing

Usually 2–5 business days

02

Tracked Delivery

Tracking link by email

03

20-Day Returns

Easy return request support

04

Secure Checkout

Encrypted payment

Shipping Process

Order Timeline

01

Order Confirmation

Check model, quantity, color and address.

Please review your order details before payment. If you need help after ordering, contact us as soon as possible and our team will assist where possible.

02

Processing

Usually 2–5 business days.

We prepare, quality-check and pack your order. Processing may take longer during holidays or high-volume periods.

03

Shipping & Tracking

Tracking email will be sent after dispatch.

Once your parcel ships, we will email you a tracking number. Tracking information normally begins updating shortly after the carrier receives the parcel.

04

Local Delivery

Final delivery by local courier or post.

Please watch for courier notices and pickup instructions. Delivery times may vary depending on the destination and local carrier schedules.

Delivery Assistance

Worry-Free Delivery Support

Delivery Support

Every eligible order includes delivery support from our customer service team.

If your parcel is confirmed held by customs and cannot be released, or is confirmed lost in transit, contact us. After verification, we will arrange one complimentary reshipment or provide another appropriate solution, subject to destination eligibility and applicable laws.

Contact Support

Track on 17TRACK

Enter your tracking number above to check your parcel status through 17TRACK.

Open 17TRACK
Need Assistance?

FAQ

Why is my tracking number not updating?
Tracking may take a little time to begin updating after dispatch. If there is still no movement after several business days, contact our support team with your order number.
Can I change my address after placing an order?
Please contact us as soon as possible. We will help update the address when the order status still allows changes.
What happens if a parcel is returned to sender?
Contact us with your order number. We will review the carrier information and help you with the best available delivery solution.
Shipping Benefit

Free Shipping

£45

Minimum Order

Free shipping applies to eligible orders over £45 GBP.

FREE

Shipping Fee

Available shipping options and any applicable delivery fee are shown clearly at checkout.

Before Your Parcel Arrives

Before Delivery

Use a complete address with city, state/region, postal code and phone number.
Monitor tracking updates and carrier pickup notices.
Contact us if tracking has not updated or you need delivery assistance.

Need Help?

If you need help with tracking or delivery, contact our customer support team with your order number and email address.

Contact Customer Service